Refund Policy

We hope you love your selection as much as we enjoyed designing it; however, we are a small business and all items are hand crafted one of a kind creations; therefore, unfortunately we are unable to accept any returns or exchanges. In the event your item is damaged during shipping we will make every reasonable effort to address and resolve the issue. 

Damages and issues
Please inspect your order immediately upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right. There is a 24 hour grace period once you have received your purchase to make us aware of any issues.

To start a return due to an item being damaged during shipping, you can contact us at sunrisejewelrystudio@yahoo.com. If your return is accepted, we’ll send you instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.